Occasionally our billing team may ask for extra payment verification to prove you own the card you paid with.
Please don’t take such a request personally, but sometimes we just need to check!
To prove ownership of your payment card, please provide a scan / photo of the card, ensuring for security reasons you block out the card number EXCEPT the last 4 digits. Here’s an example of what it’ll look like:
If you have any questions, feel free to contact us.