Changes to my.BHost and service suspensions

Posted by / Jun 10, 2015 / Categories: BHost News

We’re always working hard to make our service and systems better to better serve our customers. We’re happy to announce some changes to my.BHost, making it more modern, clean and easy to use…

revamped_mybhost

Additionally, from today we will stop sending email notifications upon logging into my.BHost (the customer control panel). We found most customers didn’t find this notification useful. We’re working on introducing enhanced security measures for my.BHost including 2-factor authentication.

Also starting today, we’re changing the way overdue payments are handled. If your service invoice is unpaid, we will suspend the service 1 day after the invoice due date. We will then cancel (delete) the service after 90 days. As usual, we’ll send numerous reminders about the invoice before it’s due, and once it’s overdue.

If you have any suggestions on how we can improve my.BHost or any comments about our service more generally, do let us know – tweet @BHostCloud or email accounts@BHost.net – we will be delighted to hear from you.

About the author
I'm Nick, the founder of BHost. I always love to receive customer feedback. If you want to get in touch, email nick@BHost.net