Blog

  • May 29, 2015

    UK1 London – carrier scheduled maintenance – 9th June 2015

    We have been notified by IX Reach (one of our transit providers) of the following scheduled maintenance, taking place on 9th June 2015 at our UK1 London facility.

    During this maintenance window, customer data will be routed via our other network providers.

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  • May 15, 2015

    VENOM vulnerability – all servers patched

    When we became aware of the VENOM vulnerability we patched all our KVM and Xen hypervisors.

    OpenVZ servers are not affected.

    We have stopped and started customers virtual machines as part of the process to ensure our systems are safe.

    No customer action is required and we have found no evidence that the exploit has been put to use on our platform.

    Should you have any questions about this matter please contact support.

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  • Apr 27, 2015

    London UPS maintenance on May 18th-19th 2015

    We have been notified of the following scheduled maintenance by our UK1 London data center provider. No customer impact is anticipated.

    TelecityGroup will be carrying out maintenance work on the uninterruptible power supply (UPS) system at Meridian Gate on 18th and 19th May 2015 between 07:30 and 17:00 (BST) as part of our planned preventative maintenance programme.

    The work will involve isolating one UPS unit at a time to allow all UPS modules to be serviced. Each unit will be reinstated before work on the next unit commences. During this maintenance window there will be periods when the level of resilience will be reduced.

    We do not anticipate any impact to your service and our engineering team will be monitoring the power systems at all times while this work is carried out.

  • Apr 7, 2015

    Forthcoming network upgrade – Amsterdam

    A few weeks ago we completed our network upgrade in London, and we’re delighted to be moving forwards with a similar upgrade in Amsterdam.

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  • Mar 30, 2015

    Electrical maintenance at UK1 datacenter – April 16th and 17th

    We have been notified of the following scheduled maintenance at our UK1 datacenter.

    No impact on services is anticipated.

    TelecityGroup will be carrying out maintenance work on the electrical power supply at Meridian Gate on 16th and 17th April 2015 between 07:00 and 16:00 (BST) as part of our planned preventative maintenance programme.

    The work will involve the servicing and testing of the High Voltage (HV) and Low Voltage (LV) switchgear. During this maintenance window the level of resilience will be reduced.

    We do not anticipate any impact to your services and our engineering team will be monitoring the power supply systems at all times while this work is carried out.

  • Feb 24, 2015

    Forthcoming network upgrade – London

    We’re pleased to announce the details of our forthcoming network upgrade. Over the years, we’ve seen a steady growth in traffic and its time to increase our network capacity. Furthermore, the rising number of DDOS attacks means we’ve decided to overhaul our network to better handle such attacks.

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  • Feb 16, 2015

    Planned maintenance – evening of 4th March 2015

    We have been notified by IX Reach (one of our transit providers) of the following scheduled maintenance, taking place on the evening of Wednesday 4th March 2015 and the early morning of Thursday 5th March 2015.

    During this maintenance window, customer data will be routed via our other network providers. Customers may notice a brief period of connectivity interruption as the IX Reach link goes down.

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  • Dec 10, 2014

    Changes to our terms and conditions

    We’ve updated our Terms and Conditions to make them cleaner and simpler. These changes are effective immediately.

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