Blog

  • Oct 26, 2014

    Generator maintenance on 20th November 2014

    We have been notified by our data center provider of the following generator maintenance taking place on 20th November. There will be no customer impact, but obviously during times of scheduled maintenance the risk of an unexpected problem is heightened.

    TelecityGroup will be carrying out maintenance work on the generator system at Meridian Gate on 20th November 2014 between 08:00 and 17:00 (GMT) as part of our planned preventative maintenance programme.

    The maintenance will involve isolating the generators one at a time to allow various components within the system and associated Air Circuit Breakers (ACBs) to be serviced.

    Each unit will be reinstated before work on the next unit commences. During this maintenance window the level of resilience will be reduced.

    We do not anticipate any impact to your services and our engineering team will be monitoring the power supply systems at all times.

  • Oct 16, 2014 1 Comment

    SSL 3.0 Vulnerability “POODLE”

    Earlier today, Google announced a vulnerability in SSL called POODLE, which is short for Padding Oracle On Downgraded Legacy Encryption. The vulnerability is open to man-in-the middle attaks, and allows an attacker to decrypt cipher text by using a padding oracle side-channel attack.

    As this is a new vulnerability there are no patches available yet, so the recommendations to mitigate the attack are to disable SSL 3.0 and use TLS (ideally TLS version 1.2 over 1.1. or 1.0) as the vulnerability does not affect TLS. It is however not implementation specific; it is a flaw in the technology design so is not limited to OpenSSL etc.

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  • Oct 2, 2014

    Planned maintenance on 18th October 2014

    We have been notified by one of our carriers (TeleCity Group) of planned maintenance as follows:

    TelecityGroup will be performing maintenance to upgrade the software on our BORDER router in AMS5 to the latest tested stable version. Traffic will be rerouted to the other BORDER router in AMS1 prior to starting the upgrade process.

    There is no expected impact to your Managed IP connection(s) except for customers using Full-routing table BGP-sessions. Customers with Full-routing table BGP-session will see one of their two BGP-session go down during the maintenance window.
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  • Sep 25, 2014

    Planned maintenance on 30th September 2014

    We have been notified by one of our carriers (IX-Reach) of planned maintenance as follows:

    IX Reach would like to inform you of maintenance to take place that will affect your service.

    START: 30/09/14 22:00 UTC
    FINISH: 01/10/14 00:00 UTC

    IX Reach will undertake works to increase capacity ahead of future demand at Telecity Meridian Gate. During the course of this work we anticipate that your service will experience up to 30 minutes of service disruption.

    This maintenance affects our UK data center only, customers hosted in our Amsterdam data center are not affected.

    During this time, our other carriers will handle all network traffic.

    A small amount of packet loss might be noticeable as our IX Reach connectivity drops out.

  • Sep 25, 2014 4 Comments

    Bash vulnerability – urgent action required

    There has been a critical vulnerability found in bash. The vulnerability affects Linux/Unix distributions that use or have bash installed. For additional information on this vulnerability please visit the US Government National Vulnerability Database or The Register.

    BHost has patched all of its systems, but customers should ensure bash is updated / patched on your virtual machines.

    In any case, it is good security practice to regularly check your virtual machines have the latest security updates.

    To test if your version of Bash is vulnerable, run the following command:

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  • Sep 24, 2014

    Network issues today

    We would like to apologise to those who experienced packet loss or connectivity problems earlier today.

    We experienced an unprecedented DDOS attack, which proved difficult to identify and mitigate.

    As a result of this, we will be conducting a review of our processes and infrastructure to ensure this doesn’t happen again. We will keep you informed on this blog.

    Once again, please accept our apologies for the inconvenience caused. If you have any questions, please log a ticket with support and we’ll be happy to help.

  • Sep 12, 2014 2 Comments

    Solid State Drive (SSD) storage now available

    We’re pleased to announce SSD storage is available for new virtual machines built in our UK data center.

    SSDs provide a massive performance boost… almost instantaneous data access, quicker boot ups of your virtual machines, faster file transfers, and an overall snappier computing experience than conventional hard drives. HDDs can only access data when the read / write heads arrive, while all parts of a SSD can be accessed at once.

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  • Sep 10, 2014

    Introducing the Help Center

    We’ve been seeking out ways to better serve our customers, and today we launch our new Support Center at www.BHost.net/support.

    We’re going to populate it with useful articles suitable for Linux novices to extreme experts.

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