All posts in Planned Maintenance

Server reboots across our network

Posted by / Jan 21, 2018 / Categories: Planned Maintenance

Due to essential maintenance, customer nodes across our network need to be rebooted in the coming few days. This covers customers on both our OpenVZ and KVM platforms.

We will reboot servers in a 2 hour time window based on where the servers are located. The time window will start as follows:

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NL1 Amsterdam – Planned Network Maintenance

Posted by / May 30, 2017 / Categories: Planned Maintenance

We will be carrying out network maintenance in our NL1 Amsterdam data center, during the window advertised below. There is no expected impact to services as a result of this maintenance and we will issue an update if there is any change in this situation.

Window Start Time: Wednesday 31st May 2017 @ 8pm UTC
Window End Time: Wednesday 31st May 2017 @ 10pm UTC

Please follow us on Twitter to receive updates during the maintenance period.

US1 Fremont – network maintenance on April 6th, 2017

Posted by / Apr 2, 2017 / Categories: Planned Maintenance

We will be carrying out network maintenance at our US1 Fremont facility during the following window:

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UK1 London – hardware maintenance on nodes VPS06, VPS07, HV100

Posted by / Nov 26, 2016 / Categories: Planned Maintenance

We will be carrying out hardware maintenance on the following nodes. During the maintenance window, customer virtual machines will be shut down as we will need to power off the host node completely. We apologize for any inconvenience caused by this essential maintenance.



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UK1 London – hardware maintenance on nodes VSP10 and HV105

Posted by / Sep 7, 2016 / Categories: Planned Maintenance

We will be carrying out hardware maintenance on the following nodes. During the maintenance window, customer virtual machines will be shut down as we will need to power off the host node completely. We apologize for any inconvenience caused by this essential maintenance.
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UK1 London – hardware maintenance on nodes VPS05, VPS12, VPS14

Posted by / Sep 3, 2016 / Categories: Planned Maintenance

We will be carrying out hardware maintenance on the following nodes. During the maintenance window, customer virtual machines will be shut down as we will need to power off the host node completely. We apologize for any inconvenience caused by this essential maintenance.
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US1 Fremont – Switch Software Upgrade – May 11th, 2016

Posted by / May 6, 2016 / Categories: Planned Maintenance

Please be aware of the following maintenance work taking place at our US1 Fremont facility. All customers hosted in this facility will be affected.

Window Start Time: Wednesday, May 11th, 12:01am PDT
Window End Time: Wednesday, May 11th, 12:30am PDT
Expected Impact: Two brief impacts during the window totaling less than 5 minutes
Reason: Switch software upgrades to improve security and stability.

Customers in our other data centers will not be affected.

UK1 London – facility generator maintenance – March 24th-25th, 2016

Posted by / Mar 11, 2016 / Categories: Planned Maintenance

We have been advised of the following generator maintenance taking place at our UK1 London facility. We anticipate no impact on our services, but the level of resilience will be reduced.

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UK1 London – facility generator maintenance – February 5th, 2016

Posted by / Jan 27, 2016 / Categories: Planned Maintenance

We have been advised of the following generator maintenance taking place at our UK1 London facility. We anticipate no impact on our services, but the level of resilience will be reduced.
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UK1 London – carrier scheduled maintenance – January 26th-27th, 2016

Posted by / Jan 19, 2016 / Categories: Planned Maintenance

We have been notified by IX-Reach (one of our transit providers) of the following scheduled maintenance, taking place January 26th-27th, 2016 at our UK1 London facility.

During this maintenance window, customer data will be routed via our other transit providers.
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