All posts in Billing

Providing your billing verification details

Posted by / Apr 15, 2016 / Categories: Billing

Occasionally our billing team may ask for extra payment verification to prove you own the card you paid with.

Please don’t take such a request personally, but sometimes we just need to check!

To prove ownership of your payment card, please provide a scan / photo of the card, ensuring for security reasons you block out the card number EXCEPT the last 4 digits. Here’s an example of what it’ll look like:

card-verification-example

If you have any questions, feel free to contact us.

How to pay with BitCoin

Posted by / Apr 10, 2016 / Categories: Billing

BHost is no longer accepting payments via BitCoin. Please pay using our other payment options:

PayPal, Visa, Mastercard, American Express

Introduction to BHost billing

Posted by / Oct 7, 2015 / Categories: Billing

When you order a new service, you can pay with:

We accept PayPal     We accept Visa, Mastercard, Amex

When ordering, you can select monthly, quarterly, half-yearly or annual billing. You get 10% discount when paying half-yearly and 20% discount when paying annually.

Two weeks before your service is due to renew, we’ll email you an invoice. You can login to my.BHost to pay the invoice with a card or PayPal.

If you don’t pay, we’ll suspend your service 7 day after the invoice due date. If you still don’t pay, we’ll delete your service 90 days after the invoice due date.

If you don’t want to arrange a payment manually each billing period (e.g. each month) you can enable Auto-Charge for your service(s). This allows us to charge your card automatically.

Save money – increase your billing period (e.g. enjoy a 20% discount by paying annually). Please log a ticket with accounts and we can arrange it.

Enable Auto-Charge for your services

Posted by / Oct 7, 2015 / Categories: Billing

When you order a new service from BHost, we’ll send you an invoice for that service 2 weeks before the renewal date.

You can login to my.BHost to manually pay the invoice using a card or PayPal.

If you prefer, you can avoid having to login each billing cycle by enabling Auto-Charge. This means we can charge your credit or debit card automatically on the invoice due date.

To enable Auto-Charge:

1. Manage your payment card details at https://my.bhost.net/billing/cards including which card should be considered your default card.

3. Return to your list of services at https://my.bhost.net/services

4. Find the billing details for your service by clicking “Details”:

5. You can then select whether that service should have auto-bill disabled, set to the default card, or a specific card:

5. We’ll automatically charge your chosen method on the invoice due date (e.g. if your service is monthly, your invoice due date would be the service anniversary date). We’ll send you a confirmation email after every charge.